Voice agents that answer on the first ring. Automations that run the work between the work. Training so your team owns both after we leave.
The noise is rarely dramatic. It is a voicemail at 7pm, a quote written twice, a follow-up that lived in someone’s head. Individually forgivable. Together, they are the corridor.
We build voice agents on your call flows, your objection handling and your booking system. They answer, qualify, book and write the summary. When a call should belong to a person, they hand it over mid-sentence.
Between a call landing and an invoice going out there are a dozen small acts of re-typing. We remove them one at a time and leave a log behind, so you can always see what ran and why.
Built on the tools already on your invoice, with no migration as a precondition.
Every run is logged, owned by a named person and reversible.
Approval stays human wherever money, risk or a promise moves.
Live sessions for your team, plus curated course tracks you keep. We hand over the prompt library, the runbooks and the guardrails. Then we make sure someone in the building can change all three without calling us.
Foundations, two hours with the whole team. What these systems do well, where they fail, and the three questions to ask before trusting an output.
Operators, half a day with the front line. Running agents day to day: reading a transcript log, correcting a flow, knowing when to take the call back.
Builders, two days with ops and admin leads. Building internal automations safely, with test data, guardrails and a rollback path.
Handover, ongoing, to a named owner. Runbooks, prompt library, change log and a person inside the business whose name is on it.
Start with the audit. Thirty minutes, no fee, and you leave with a written map of where attention is leaking and which two systems are worth building first, whether you build them with us or not.
Signal Audit. No fee, 30 minutes. A structured call and a written map of where attention leaks out of the business. Call and enquiry flow reviewed, two systems named and sized, yours to keep and build with anyone.
Pilot. From $4,900 AUD, about 3 weeks. One voice agent or one workflow, live, measured against a baseline we set together before we start. Scoped to a single flow, with a stop point built into the contract.
Deployment. From $14,000 AUD, scope dependent. A connected set of agents and automations, with training, runbooks and an owner inside your team. Multi-flow build and integration, team training included, documented handover.
Care. From $1,200 AUD monthly. Monitoring, prompt and flow updates, a monthly review and a change log you can read. Health checks and alerting, a monthly working session, cancel with 30 days notice.
Prices as of October 2026. Indicative ranges in Australian dollars, excluding GST and third-party usage costs. Scope decides the number; the audit decides the scope.
With us, a Pilot of one voice agent starts at $4,900 AUD and takes about three weeks, measured against a baseline we agree before we start. Ongoing Care, covering monitoring, updates and a monthly review, starts at $1,200 AUD a month. Both are indicative and exclude GST and third-party usage costs. The free signal audit sets the scope, and the scope sets the number.
It depends on what you need back from the call. A virtual receptionist or answering service takes a message and passes it on. An AI receptionist answers on the first ring, works through your intake questions, qualifies the job against rules you set, and either books it or hands it to a named person with the context written down. Many businesses keep their receptionist and use the agent for overflow and after hours.
The voice agents we build do all three. Each one is configured to your own call script, qualifies against rules you set, books into your booking system, and hands over to a person on explicit conditions such as caller distress or a question outside scope. Callers are told they are speaking to an automated assistant. You can hear one by calling the studio on 02 5759 8683.
Automate the handoffs between your systems, not the systems themselves. Most admin time goes on the steps between tools: the export, the retype, the forwarded email. As an AI automation agency, we close those seams so a piece of work moves from one tool to the next without a person carrying it, and the tools you already pay for stay where they are. No migration is needed to start.
Start with the handoff that happens most often, not the one that annoys most. The three we are asked for most are quote to cash, lead to CRM, and job to handover. Take a baseline, automate one, and measure it against that baseline before building a second. The signal audit ends with a written map naming the two systems worth building first.
With us, a Pilot covering one workflow starts at $4,900 AUD over about three weeks, with a stop point built into the contract. A Deployment, a connected set of automations with team training and a documented handover, starts at $14,000 AUD depending on scope. Prices are indicative and exclude GST and third-party usage costs.
Ask who owns the system afterwards, and whether someone inside your business will be able to change it without calling the consultant. Ask what baseline the work will be measured against, what the stop point is if it does not move the number, and whether it ships with a runbook and a change log. For anything that talks to your customers, ask how disclosure and your privacy policy are handled.
Contact info@sixthsenselabs.com.au to book a signal audit.